Otter.ai
AI meeting assistant that transcribes, summarises and generates action items automatically
What is Otter.ai?
Otter.ai is an AI-powered transcription and conversation intelligence platform that automatically records and transcribes meetings in real time on Zoom, Google Meet, Microsoft Teams and other platforms. It generates automatic summaries, identifies speakers, captures action items and lets you search across all your meeting knowledge. Built for sales, education, media and recruitment teams that need to capture and act on information from conversations.
Pros
- Highly accurate real-time transcription in 6 languages including Spanish
- Generous free plan with 300 minutes a month to get started
- Deep integration with 50+ tools including Zoom, Google Meet, Slack, Salesforce and CRMs
- Advanced AI Chat to ask questions about meetings and generate automatic summaries
Cons
- The public API is only available on the Enterprise plan, limiting developer access
- Interface and customer support are English-only despite supporting Spanish transcription
- Monthly minute limits per plan can be restrictive for heavy users
- Documented privacy concerns around the use of data for AI training
Frequently asked questions
Does Otter.ai transcribe in Spanish?
Yes, Otter supports real-time transcription in Spanish, although the interface is still English-only. You can select Spanish in the settings.
Is there a free plan?
Yes, the free Basic plan includes 300 minutes a month, a 30-minute maximum per conversation and integration with Zoom, Teams and Google Meet.
Can I integrate Otter.ai with my application?
Only the Enterprise plan has public API access. Users on other plans can use integrations with Zapier, Slack, Salesforce and other tools.